Refund and exchange policy —-
Thank you for shopping at Half Yarn We offer refund and exchange with in the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund or exchange of any items. Your item must be unused and in the same condition that you received it . We will refund you in your half yarn account only. With this amount you can do shopping on half yarn anytime in future. We will never refund you in cash on delivery process…..

Terms for Refunds —-
* If your product is not like the product shown.
* If the quality of the fabric has changed. ( The quality of the fabric will be mentioned )

Terms For Exchange —-
* You can change if the size is wrong of your product.
* You can change if the color is wrong of your product.
* If you receive the wrong product.

Terms For No Exchange/ No Refund —-
* If we have any types of demage product return so we will not accept and then we will not give you refund and exchange offer . ( In this situation we will return the product to you)
* If there is any kind of stain on the product then we will not accept it.
* We will not accept if any part of the product is missing.
* After product delivery if you don’t inform our team within 3 days then we will not accept the product….
Thank you for following our term and conditions and being a part of half yarn

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods and services such as training programs, consulting, IT Services, food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items
  • Unique Clothes and Costume Designs

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at return@halfyarn.online for questions related to refunds and returns.